HPE, Dell Point the Finger at Western Digital

Increase to favorites Not patched by Oct 2020? Your drives could get bricked… Several Stable-Point

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Not patched by Oct 2020? Your drives could get bricked…

Several Stable-Point out Drives (SSDs) built by SanDisk endure from a flaw that can see them wiping out almost everything stored on them at forty,000 several hours (4 years) — with HPE nowadays joining Dell in naming SanDisk operator Western Digital as liable for the bug, which has observed program directors scramble to locate and take care of influenced servers.

Neglecting to get a firmware take care of in “will result in generate failure and info loss at forty,000 several hours of procedure and have to have restoration of info from backup if there is no fault tolerance, this kind of as RAID or even in a fault tolerance RAID manner if far more SSDs are unsuccessful than can be supported by the fault tolerance of the RAID manner on the rational drive” HPE reported.

It included: “After the SSD failure happens, neither the SSD nor the info can be recovered. In addition, SSDs which had been set into support at the identical time will probably are unsuccessful practically concurrently.” (Many knowledgeable teams will establish stacks with non-sequential serial numbers and storage merchandise from diverse distributors, but which is not normally easy…)

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HPE steerage for shoppers posted on March 20 reported that dependent on its evaluation of when servers geared up with the SanDisk SSDs started off transport, shoppers should not endure concerns in advance of Oct 2020 offering close-buyers lots of time to make the crucial patch in advance of their drives get bricked. Other OEMs are probably to be influenced.

(Laptop Business Review has not nonetheless observed any even further buyer advisories. If you acquired 1 from one more server vendor, get in contact with our editor…)

Hey, Western Digital: Thanks for That

These days naming Western Digital for the 1st time (an before statement experienced just cited a “Solid Point out Generate producer), HPE explained to Laptop Business Review in an emailed statement: “HPE was notified by Western Digital of a producer firmware defect in sure SAS SSD products applied throughout the marketplace.

“Because this defect only results in generate failure right after forty,000 several hours of procedure, no HPE shoppers are in threat of failing for many months. HPE has obtained Serial Variety details on the drives delivered to HPE shoppers, and we are actively achieving out to those shoppers and to deliver up to date firmware.”

Western Digital did not react to requests for remark. The company before explained to Blocks and Storage that, “Per Western Digital company plan, we are unable to deliver responses concerning other vendors’ merchandise. As this falls inside of HPE’s portfolio, all relevant item queries would most effective be dealt with with HPE specifically.” (Which, supplied it is in the end a Western Digital item flaw, seems un-chivalrous…)

SanDisk SSD Bug: Dell Instructed Prospects in February

Demise bug seems at four-years.

Dell in the meantime notified its shoppers in February, emailing them  to say that it experienced “identified a perhaps crucial issue exactly where sure solid condition drives may experience failure and prospective info loss owing to an issue with the drives’ firmware, the drives may are unsuccessful right after roughly forty,000 several hours of usage.”

SanDisk drives ranging from 200GB to one.6TB are comprehended to be influenced. These can be located in a sprawling array of Dell and HPE servers: each providers have furnished buyers with a total list of impacted merchandise.

HPE has built Linux, VMware, and Windows scripts readily available which perform an SSD generate firmware examine for the forty,000 electrical power-on-several hours failure issue, as has Dell, which pointed the finger at SanDisk model numbers LT0200MO, LT0400MO, LT0800MO, LT1600MO, LT0200WM, LT0400WM, LT0800WM, LT0800RO and LT1600RO.

Attentive systems directors need to have little issues determining the servers influencing and patching them in a with any luck , bug-free way, but the issue is frustrating for major OEMs like Dell and HPE which facial area getting to discover and notify all impacted shoppers — and which will no question consider the brunt of any criticism.

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